If you need to make a warranty claim, please contact us. Alza mobile app and “My Alza” section is no longer operational.
We’re not all gone!
You can still shop on any of our other fully functional and reliable e-shops.
About Alza.cz a.s.
Jankovcova 1522/53, Prague7 - Holešovice
Commercial ID No
VAT Registered No
Commercial Register Entry
Municipal Court in Prague, Section B, Insert 8573
Aleš Zavoral, Petr Bena, Miroslav Kövary, Jakub Krejčíř
Claims, Complaints, Alternative Dispute Resolution
Customer Care Service
+44 (0)203 514 4411; [email protected]
Alternative Dispute Resolution
Online dispute resolution pursuant to Art. 14 section 1 ODR platform: The European Commission provides a platform for online dispute resolution (OS). Before proceeding with an out-of-court settlement for a dispute, we recommend that you deal with the situation first with us in the light of our experience.
Citibank Europe plc
BIC/SWIFT Code: CITIFRPP
Branch Name: CITIBANK EUROPE PLC FRANCE BRANCH
Address: 21-25 RUE BALZAC, PARIS